Support Engineer | Warsaw | #1212

  • Position: Support Engineer
  • Location: Warsaw
  • Industry: Fintech

Would you like to be a part of exciting projects? Join our clients’ company which is extending teams in Warsaw. The global company that invests in multiple asset classes and strategies worldwide. We are looking for a person that would like to join them as a Support Engineer.

On a daily basis, you will:

  • Monitor any new application or data requests/issues, take ownership of cases, act promptly to resolve, and monitor until closed
  • Monitor system stability and performance
  • Manage user’s on-boarding, off-boarding, entitlement/access changes in Data Engineering applications
  • Learn and use support tools/systems to solve user requests and continuously work on improving our systems to innovate and automate for increased efficiency
  • Continuously improve documentation of routine processes and add new articles based on new knowledge
  • Collaborate closely with developers, QA, and end users to solve issues, respond to user requests, prevent issues, and make system improvements
  • Coordinate with other technology and business teams on production issues and high-impact changes
  • Proactively communicate potential problems, jump on issues, engage relevant parties, and follow through with root cause analysis


  • 6+ years of experience as a Production Support Engineer
  • 3+ years of experience with SQL
  • Strong communication skills and a self-starter mentality
  • An interest and passion for understanding financial markets and instruments
  • Strong troubleshooting, coordination, and problem-solving skills
  • Detail-oriented data analytical skills and ability to adapt to a rapidly changing environment
  • Responsible, able to multitask, and client-oriented
  • Ability to work effectively under pressure
  • Understanding of data pipelines in the cloud, preferably AWS
  • Commitment to the highest ethical standards

The offer:

  • High base salary
  • Sports card
  • Private life insurance
  • Private medical and dental care, with a vision allowance
  • Private pension scheme
  • Volunteer opportunities
  • Support for employee-led affinity groups representing women, people of color, and the LGBT+ community
  • Business travel accident insurance
  • Employee assistance program
  • Educational assistance reimbursement



... i zgarnij do 2500 PLN!