IT Support Specialist | Remote | #1032

  • Location: Remote
  • Salary: up to 18 000 PLN Net/ month
  • Contract: B2B

Job description:

Our client is an embedded lending platform that enables companies to extend credit to consumers and small businesses in their own apps. The company builds proprietary ML algorithms to assess credit risk using the company’s data then automates credit facilities via a cutting-edge cloud infrastructure, simplifying the complex world of lending with a simple API. This way our client expands economic access by enabling credit for populations ignored by traditional credit bureaus, in many cases providing life-changing opportunities to lower-income customers. The company’s headquarters is located in San Francisco and currently operates in Nigeria and Brazil.

Responsibilities of the role:

  • You will be responsible for on-boarding and off-boarding of Employees and Contractors, daily support of our employees and their workstations, SSO systems, IT infrastructure monitoring, maintenance, and security
  • You will be able to propose new solutions that will have a direct impact on the daily work of the whole company.


  • Experience in supporting macOS workstations, also using Mobile Device Management (MDM) tools like Jamf
  • Experience supporting Google Workspace based environment
  • Solid understanding of Single Sign-on (SSO) and Two-Factor Authentication (2FA) platforms like Okta
  • Comfort supporting ChromeOS, Chromebook devices, and occasional MS Windows and Linux support tasks
  • Experience with standard Helpdesk platforms like Zendesk, Service Now, etc.
  • Solid understanding of cloud storage platforms like Google Drive
  • Experience with industry-standard AV systems like Zoom
  • Experience administrating messaging and collaboration platforms like Slack
  • Experience maintaining security systems via anti-virus and anti-malware tools
  • Experience supporting VPN systems

Preferred experience:

  • Experience with Cloudflare for Teams tools like WARP
  • Experience with ISO 27001 policies and requirements
  • Understanding of basic networking fundamentals
  • Understanding and some experience using cloud platforms like AWS or Azure
  • Experience using inventory management tools

You will get:

  • B2B contract with 26 days of vacation per year
  • Unlimited sick leaves
  • Internet, headset, education reimbursement
  • Latest gear
  • Annual bonuses and performance reviews

What it’s like to work for our client:

Our client’s mission is to serve as a platform for economic access by reinventing the way people access and use credit. While their roots are in Silicon Valley, they have a diverse set of Amigos across the United States, Nigeria, Brazil, Chile, Argentina, Mexico and Poland, and make a structural effort to accommodate different time zones, cultures, and backgrounds. They have a culture of transparency that they carry through to all forms of communication, ensuring that Amigos all around the world have the information they need to make good decisions.

Our client is also perceived as a constant work in progress and the same is true of their people; for all of them, we believe the best is yet to come. Be sure to be encounter support of each other in curiosity and creativity – which they pursue through thoughtful discussion and knowledge-sharing. Our client has open and frequent feedback on how each individual can improve, providing an open environment for everyone to bring their authentic selves. The company is growing quickly and every person has an outsized impact on the future shape of the business.

Outside of work, our client offers a remote work policy for more work-life flexibility. Both moms and dads get up to 12 weeks of parental leave to support child-parent bonds at the most critical times. They provide full health care coverage for medical, dental, and vision to ensure everyone on board is as healthy as possible, and offer mental health support to help to navigate the stresses of life.

In both the products and the people, our client aims to reflect, represent and advocate for all of the users, globally. The users and employees transcend geography, culture and language, so the most important collective value is a drive to create a fairer, more economically empowered world. We welcome all who share this vision to apply and become a part of our amazing client.



... and get up to 2500PLN refferal bonus!